Important Ordering Information
Our Ordering Process
1. Choose Your Product
We have our Bubby Dolls and Swaddle Sweetie Mini Dolls available for pre-order.
2. Make Customisations
Select your choice of hair colour, eye colour, skin tone, clothing and teddy choice.
3. It's Sewing Time
Once you've purchased your doll, Laura will get sewing with love and care. Please note these orders can take up to 8 weeks to be made.
4. Snuggle + Love Your Doll
Now all that's left to do is let your special little person love + play with their doll!
Conditions of Sale
REFUNDS
Due to the personalised nature of my items, I don’t generally offer refunds on any ordered or received items. Please make sure you check your order prior to purchasing, carefully. If any issues do occur please feel free to contact me about your order.
PRODUCT FAULTS
If you happen to find a fault in your item please email me, I will endeavour to do whatever is required to fix the issue, as my customers always come first.
Shipping Policy
SHIPPING
All items are posted with Australia post. Unfortunately I don’t offer pickup (unless you are a local) as I am fairly rural/remote. Please email me if you are a local.
Once your item has been posted I will send through tracking details for you to track your item.
I post to all areas of Australia and New Zealand but don’t offer any further international shipping at this stage.